Our Clients Deserve...

While we undertake work only when we believe the commercial terms are fair, when we do take on an engagement, we believe that our clients should be valued well beyond the fee being earned.

 

Our team shares the common goal of being a client-focused organization that goes “above and beyond” to serve the needs of our clients in a highly professional manner.  Accordingly, we conduct the business of our firm based on a belief that Our Clients Deserve:

 

  • Respect - We conduct all of our business relationships with professionalism and respect for our client's situation.

 

  • Professional Service - This means that our clients can expect to receive proactive and responsive communication from us, with efficiency-based appropriate involvement from senior members of our firm.

 

  • High Value - We work with our clients to identify a practical and meaningful scope of work for each engagement, we work efficiently, and we set our professional billing rates fairly.

 

  • Objective, Independent, and Meaningful Work Product - The work that we perform is carried out in an objective and independent manner and our expert work is meaningfully delivered.

 

  • Teamwork - We endeavor to foster a collaborative working relationship with our client team - to include legal counsel and other consultants - to help ensure that within the framework above, the work we perform best meets our clients' needs.

 

Our goal of being client-focused requires that we apply these principles to the work that we perform and our conduct on every engagement.  After all, our clients deserve it.

 

Ron Maus

Bob Wagner

Jeff Lounsberry